Course details

National Certificate in Business (First Line Management) (Level 3)
NZQF Level 3

About the course

This qualification is the first of two qualifications for people who are, or are training to be first line managers (team leaders, supervisors, or charge hands). People in these roles are likely to be responsible for managing people, resources, or workplace operations, and may have had little, or no formal training.

The compulsory section specifies the essential oral communication skills required of first line managers, while the elective sections allow the candidate to select from a diverse range of outcomes to allow the qualification to be focused on the specific needs of the individual, business, or workplace.

Knowledge and skills covered in the first two elective sections include relevant business skills such as administration, people development, quality management, systems and resources, and interpersonal skills. A third elective allows the candidate to choose from anywhere on the National Qualifications Framework to include industry-specific skills and knowledge, or to build on earlier learning, or begin building a career pathway of his/her choosing.

The National Certificate in Business (First Line Management) (Level 3) [Ref: 0743] may lead to the National Certificate in Business (First Line Management) (Level 4) [Ref: 0649] and to other qualifications in the Business field such as the National Diploma in Business (Level 5) with optional strands in Accounting, Finance, Finance - Maori, Health and Safety Management, Human Resource Management, Maori Business and Management, Marketing, People Development and Coordination, Project Management, Quality Management, and Systems and Resources Management [Ref: 1498], or other qualifications in business administration, small business management, or Maori business and management.

About the provider

Framework Solutions International is a private company in the competency based training and assessment business

Framework Solutions International specialises in training and consultancy that is linked to competency based qualifications frameworks, both nationally and internationally. Framework Solutions International has undertaken contracts in Bhutan, Fiji, and Samoa. We are currently working in Botswana with the Botswana Qualifications Authority, providing technical assistance in the development of a National Credit and Qualifications Framework. We are also working in Egypt, developing competency based qualifications in the fields of logistics and renewable energy.

Framework Solutions International has extensive experience in education and training both in the public and private sector, with over 30 years experience in the education sector. Managing Director, Lynn Stanton has personally assisted many Industry Training Organisations (ITOs) and Private Training Establishments (PTEs) with a full range of consultancy and training in such areas as:

  • National Qualifications Frameworks
  • The development of moderation systems
  • Unit standard and occupational standards writing and qualifications packaging
  • Programme development and accreditation
  • Assessor and Moderator training
  • Quality Management Systems and consent to assess applications
  • Train The Trainer courses
  • The National Certificate in Adult Education and Training (Levels 4 and 5)

Clients have included:

  • The Governments of New Zealand, Bhutan, Fiji, Samoa, Botswana, Kenya, and Egypt.
  • Project work with over 15 ITOs.
  • Numerous PTEs
  • Not for profits such as LIFE Unlimited Hearing Therapy Services and the National Audiology Centre.
  • Individuals.

Whether you are an individual, a small business, or a corporate looking for specific Qualifications Framework consultancy, training or assessment our organisation can find the Framework Solution for your situation.