New Zealand Certificate in Retail (Customer Service and Sales Support) (Level 2)
Course details
| NZQF Level | 2 |
|---|
About the course
Graduates of this programme will have demonstrated the ability to employ safe working practices appropriate to the retail and distribution sector, service customers, respond to customer complaints, create displays, prepare a float and reconcile sales, give and receive feedback.
They will be able to demonstrate knowledge of industry principles, as well as a range of complementary generic, communication and business skills.
Entry requirements
Preferably 16 years of age with four years secondary education. An aptitude for work in the retail and distribution sector so as to enhance likelihood of successful completion of the programme. Current employment in the retail and/or wholesale industry is required. Mature students 20 years of age or over at commencement of programme are welcome to apply.
*This course is not available to international students.
About the provider
Southern Institute of Technology (SIT) provides quality tertiary education and training across a wide range of subjects and qualifications. From certificates to postgraduate studies, we offer NZQA programmes for students to learn at a level and pathway that suits them.
We are home to the Zero Fees Scheme and are the only tertiary provider in New Zealand to offer a no tuition cost education to domestic NZ students for every year of study, at all levels.
We offer SIT programmes at campuses in Invercargill, Queenstown, Gore, and online through SIT2LRN Distance Learning.
We also have a specialised faculty in rural education at Telford in Balclutha, South Otago.