New Zealand Diploma in Business (Level 5) (Administration and Technology Strand) Te Pūkenga

This qualification provides learners with core technical knowledge, people, cognitive, affective, and business environment skills.

The programme is structured with core technical papers, then four administration and technology strand papers.

Programme Structure

Compulsory (all strands)

• BSNS5001 Organisations in an Aotearoa New Zealand Context
• BSNS5002 Business Environments
• BSNS5003 Business Functions
• BSNS5004 Change and Innovation

Administration and Technology Strand

• BSNS5201 Administration Systems and Processes
• BSNS5202 Advanced Business Information
• BSNS5203 Applied Business Technologies
• BSNS5204 Office Management 

Paper Descriptions

BSNS5001 Organisations in an Aotearoa New Zealand Context (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to analyse organisations and engage with stakeholders in an Aotearoa New Zealand context. 

At the successful completion of this course, akonga will be able to:

• Examine the nature of organisations in Aotearoa New Zealand
• Analyse how bi-cultural partnerships can influence operational business activities and relationships in Aotearoa New Zealand.
• Demonstrate effective communication in professional contexts
• Maintain professional and ethical stakeholder relationships in a socially and culturally appropriate manner.

BSNS5002 Business Environments (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to analyse and manage the impact of environmental influences on an organisation. 

At the successful completion of this course, akonga will be able to:

• Analyse the impact of internal environmental influences on business operations.
• Analyse the impact of external environmental influences on business operations.
• Evaluate environmental data to manage risk to support the performance of an organisation. 

BSNS5003 Business Functions (Level 5) 15 Credits 

The aim of this course is to develop knowledge, skills, and competencies relevant to the core business functions of accounting, operations, human resource management, marketing, and sales. 

At the successful completion of this course, akonga will be able to: 

• Apply principles and practices of operations to support business performance.
• Examine the role of human resource management in supporting business performance. 
• Explain the application of marketing and sales principles and practices that support business performance. 
• Explore accounting concepts and processes that support business performance. 

BSNS5004 Change and Innovation (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to contribute to organisational change and innovation. 

At the successful completion of this course, akonga will be able to: 

• Apply practices and processes relevant to organisational change and innovation.
• Discuss how organisational change and innovation can contribute to enhanced business performance. 
• Examine personal and interpersonal skills that contribute to organisational change and innovation. 

BSNS5201 Administration Systems and Processes (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to evaluate administration systems and processes to inform improvements. 

At the successful completion of this course, akonga will be able to:

• Demonstrate effective use of administration systems and processes used in organisations.
• Analyse administration systems and processes to inform decision making for an organisation. 
• Recommend improvements to manage administration systems and processes in an organisation.

BSNS5202 Advanced Business Information (Level 5) 15 Credits

The aim of this course is to develop the knowledge, skills, and competencies to produce business information to support administration functions and operations in organisations.

At the successful completion of this course, akonga will be able to:

• Describe how business information is used within administration functions and operations of organisations.
• Analyse communication methods used to produce business information for organisations. 
• Produce business information to support administration functions and operations of organisations.

BSNS5203 Applied Business Technologies (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to support the use of technologies in organisations. 

At the successful completion of this course, akonga will be able to:

• Describe the role of business technologies within organisations.
• Examine current and emerging technologies to support business operation in Aotearoa New Zealand. 
• Recommend business technologies to meet the needs of organisations.

BSNS5204 Office Management (Level 5) 15 Credits 

The aim of this course is to develop the knowledge, skills, and competencies to manage business administration functions and operations to support organisations. 

At the successful completion of this course, akonga will be able to:

• Describe the role and responsibilities of an office manager in an organisation.
• Analyse how administration functions, operations, and/or projects support operational goals. 
• Plan administration functions, operations, and/or projects that support operational goals.