New Zealand Diploma in Information Technology Technical Support
Course details
| NZQF Level | 5 |
|---|
About the course
This programme will provide students with the knowledge and skills for a career in information technology. It is equivalent to the first year of the Bachelor of Applied Information Technology, so if students choose to progress to the degree they will only need to undertake another two years of study.Students will develop an awareness of the IT environment and an appreciation of the needs of users. Students will develop the skills to work in roles such as computer technician, help desk and technical support officer, entry-level network administrator, network engineer, and applications support analyst, focusing on technical support. This programme incorporates the New Zealand Certificate in Information Technology. Please note, students in this programme are encouraged to bring their own device (a laptop). Specifications can be found here.
About the provider
Based in Hamilton, the Waikato Institute of Technology (Wintec), is one of the country’s largest institutes of technology. We deliver high-quality education across vocational (technical) and professional fields of study to approximately 13,000 students, across over 130 different courses.
At Wintec students are educated in a way that builds their confidence and gets them work-ready. We differ from other types of tertiary providers in the way students get the chance to put their theoretical learning into practice from the very start. You will get to work on real-life projects based on relevant topics and themes as if you were in the workplace. You will also get involved in work placements. This means that by the time you graduate, you will be confident in your skills and knowledge, and know-how to apply your learnings. Our academic staff have years of industry experience between them, which means they can guide you on your journey.
Wintec maintains collaborative relationships with local industry and iwi to identify the needs of the region and community. Fostering strong networks that our students and graduates benefit from is a high priority for us. Understanding the needs of local industry, what type of graduates they need now, and what they will need in the future is critical to assisting industry and our graduates.