Course details

New Zealand Diploma in Information Technology Technical Support (Level 5)
NZQF Level 5

About the course

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

Entry requirements

To enter this course, you will need:

  • A Certificate in Computing Level 3 or Level 4 certificate in Computing; or
  • Successful completion of New Zealand Year 12 secondary schooling; or international equivalent; and/or appropriate related work experience.


Please contact Aspire2 International for more details.


Applicants will need to be 18 years or older to apply.


English language requirement

IELTS : provide evidence of an IELTS overall band score of at least 5.5 (Academic), with no individual band less than 5.0
Pearson Academic Test : have a Pearson Academic Test score of 42 and above with no individual band score less than 36
LanguageCert : have a B2 Communicator Test HIGH PASS and above with no less than a pass in each skill

About the provider

Aspire2 International is a leading New Zealand tertiary provider that provides international students, migrants, and expats with practical work-ready skills and qualifications. New Zealand is a beautiful, safe, friendly, and relaxed country with a high-quality, modern, and flexible education system. These factors combined make it a popular and attractive place to study. Aspire2 International has 3 campuses in some of New Zealand’s best places – with plenty of study options aligned to high-demand industries. Explore how you can get a relevant education and skills to succeed in work and life in this stunning country. We have been a registered Private Training Establishment (PTE) since 1996 and are one of the largest NZQA-accredited PTEs in New Zealand.


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