New Zealand Diploma in Information Technology Technical Support
Course details
| NZQF Level | 5 |
|---|
About the course
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
About the provider
AGI aims at achieving highly academic standards in educating and training students of diverse national and culture backgrounds, by acting as a coherent community easy to integrate into New Zealand, or any other, society as the institute abides by the Code of Practice.
AGI is registered and accredited with the New Zealand Qualification Authority (NZQA) under the provisions of the Education Act 1989.