New Zealand Diploma in Information Technology Technical Support

The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.

Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.

The mission of Abacus Institute of Studies is to promote the value of education, self-worth and quality performance by transforming students into productive, efficient and professional graduates. The Institute will provide the students with the best possible opportunities to specialise in the marketing management field in a climate of equal opportunity, understanding and mutual respect.

We endeavour to make Abacus Institute as a place where the students can thrive on knowledge acquisition & sharing and the ways to apply the knowledge base into real time business situations. The young minds would get all the freedom to create the big picture and aim to reach the goal through a solid knowledge base and by networking with the business world.