New Zealand Diploma in Information Technology Technical Support
Course details
NZQF Level | 5 |
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About the course
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
About the provider
MIT is one of the largest providers of technical, vocational, and professional education in New Zealand, and has been awarded the highest possible rating, Category One, by the NZQA.
MIT has five campuses across Auckland, with a wide range of subjects for you to choose from. Our campuses and study facilities are located right in the heart of the industry — giving you access to the skills, networks and contacts you need.
MIT exists to transform lives. No matter where you are in your life or student journey, MIT has a place for you.
Get ready to make your next move and come join us, where the best makers are made.