New Zealand Diploma in Information Technology (IT) Technical Support
Course details
| NZQF Level | 5 |
|---|
About the course
The purpose of this qualification is to provide Aotearoa New Zealand with people who have attained a broad understanding of the core concepts and practical skills in Information Technology (IT), with a technical support focus. It will equip people for employment in roles such as computer technician, service desk or technical support, or prepare them for further study.
Graduates will have an awareness of the IT environment, appreciate the needs of users, and be able to provide IT technical support. They will also be able to operate within the applicable professional standards and practice, as part of a team, or independently with a broad level of supervision.
Businesses, organisations and communities will benefit by having IT Professionals with technical support skills that will be internationally relevant.
Entry requirements
There are no mandatory prerequisites for this qualification. Learners enrolling are recommended to hold one of the following qualifications, or equivalent knowledge, skills and experience. * NCEA Level 2 or 3 * New Zealand Certificate in Computing (Intermediate User) (Level 3) [Ref: 2592] * New Zealand Certificate in Computing (Advanced User) (Level 4) [Ref: 2593] * New Zealand Certificate in Information Technology Essentials (Level 4) [Ref: 2594] * New Zealand Certificate in Information Technology (Level 5) [Ref: 2595] International students must have an appropriate level of English proficiency for the level at which they intend to study. Details of English language entry requirements are contained in the NZQF Programme Approval and Accreditation Rules 2013 (Appendix 2). E.g. IELTS Academic score of 5.5, with no band score lower than 5; or the New Zealand Certificate in English Language (Academic) (Level 4) [Ref: 1883].
About the provider
The Wellington Institute of Technology is a tertiary institution that trains around 6,100 students every year. We offer a range of industry-led qualifications from trades through to degrees and postgraduate programmes that are future-focused, developed alongside industry and provide students with practical skills so you can pursue your career goals.
WelTec is one of New Zealand's oldest tertiary education institutions and the second-oldest in Wellington. We’ve been helping people find their vocation since 1904.