Course details

Food and Beverage Service Level 3
NZQF Level 3

About the course

Approach your Food & Beverage Service role successfully by getting familiar with the operational functions of key F&B divisions. Know the basics such as learning the restaurant layout, food & beverage menu, table settings, greetings, team service dynamics – everything expected for F&B hires to know.

This programme is designed for people who want a career in the hospitality sector particularly in the fine dining and food service sector. Exceed expectations by learning anticipatory service approach, guest management style while honing your multi-tasking skills.

With this course, you can serve customers in confidence and even thrive in a range of hospitality environments.

PROGRAMME CONTENT INCLUDES:

  • Knowledge of commercial espresso coffee equipment
  • Food safety methods
  • Food preparation
  • Knowledge of culinary products
  • Wine service
  • Functions and events experience
  • Payment transactions
  • Dealing with customer complaints
  • Industry and related knowledge

QUALIFICATIONS AVAILABLE:

New Zealand Certificate in Food & Beverage Service Level 3 with strands in Café Services, Function Services, Bar Services, Restaurant Services and Quick Service Restaurant Services.

Entry requirements

For certain strands of this qualification, students must be over the age of 18. Get in touch today to see if you met the requirements!

*This course is not available to international students.

About the provider

People Potential started in 1991 in Whangārei and today we have campuses in Whangārei, Kaikohe, Papakura and flexible delivery options available in Dargaville and Hamilton.


The business has proved sustainable because of some key factors. The first is the extraordinary group of people who work together. They have the same vision, the same core values and they bring their passion and their hearts to work on a daily basis. They share an implicit belief in the ability of their students to achieve, helping them to find success early and often. Tutors get the opportunity to work alongside some amazing community partners, work with students from all walks of life and have a chance to give back to their community.


People Potential strongly value their stakeholders and thrive on collaboration

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