National Certificate in Passenger Service (Taxi Driver)

This qualification is for people who drive or intend to drive a taxi.

The compulsory section ensures that candidates have the skills and knowledge to:
. drive a taxi lawfully, safely, and efficiently, with regard for the rights of other road users and the comfort and well-being of passengers;
. provide high quality customer service;
. transport passengers with impairments or disabilities;
. describe how to protect personal safety;
. comply with work time and logbook requirements.

The elective section recognises the diversity in taxi companies and drivers, and allows candidates to choose standards in specialist driving skills, road transport operations, driver health, fitness and learning, and small business management.

This qualification shares standards with the National Certificate in Driving (Light Motor Vehicle) [Ref: 0796] and may lead on from that qualification or be achieved independently.

MITO is part of Te Pūkenga Work Based Learning, a subsidiary of Te Pūkenga – New Zealand Institute of Skills and Technology.

We facilitate training for the automotive, commercial road transport, extractives, gas, and logistics industries. We work with learners, their employers and training providers, to ensure people get the best possible opportunities to learn and advance their career, while developing a skilled workforce for the industries we serve.

To enrol in a MITO training programme you must be employed in one of the industries that MITO supports and your employer must be able to support your training, as you will complete your qualification on-the-job. This means you will be learning and earning!