Course details

National Certificate in Offender Management (Level 4)
NZQF Level 4

About the course

This certificate provides a nationally recognised qualification for those working or seeking work as a senior corrections officer engaged in providing safe, secure and humane containment of prisoners whilst working towards reducing re-offending.

The qualification builds on the National Certificate in Offender Management (Level 3) [Ref: 0678], and equips the trainee for more senior roles in the prison environment by:
. broadening the professional skills at level 3, so that the trainee has competence across a greater range of activities performed in a normal prison;
. adding word processing and report writing skills to improve administrational capability;
. adding interpersonal communication skills mostly at level 4 to prepare the trainee for increased levels of responsibility in relation to management and prisoners; and
. adding skills at level 4 and 5 relating to adult training to allow for facilitation of staff training programmes for more junior levels.

The qualification is obtained by achieving credits for all compulsory unit standards. A number of optional unit standards are available for use in some employment situations.

The qualification has been designed for training in the workplace, although the generic unit standards could be achieved off-job.

Holders of this certificate may progress to the National Certificate in Offender Management (Level 5) [Ref: 0975].

About the provider

Serco supports governments around the world in the delivery of essential public services. We focus on six key sectors: Citizen Services, Defence, Health, Immigration, Justice and Transport. In our region, Serco employs more than 10,000 people across Australia, New Zealand, Hong Kong and mainland China. This year we celebrate 30 years’ experience delivering essential services on behalf of our public sector customers.

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