Course details

National Certificate in Business (First Line Management) (Level 4)
NZQF Level 4

About the course

This qualification recognises the skills and knowledge expected of people who are, or are seeking to be first line managers (team leaders, supervisors, or charge hands). Holders of this qualification are likely to be responsible for managing people, resources, and/or work operations.

The compulsory section specifies key skills and knowledge in relationship management, performance management, and workplace organisational principles required of first line managers at this level. The elective sections allow candidates to select from a diverse range of outcomes to allow the qualification to be focused on the specific needs of the individual, business, or workplace.

Knowledge and skills covered in the first two elective sections include relevant business skills such as administration, people development, financial skills, quality, systems and resources, and interpersonal skills. A third elective allows candidates to choose from anywhere on the National Qualifications Framework. Candidates may choose to include standards specific to their industry, or those from Occupational Health and Safety, or Assessment of Learning, or to build on earlier learning and develop a career pathway of their choosing.

The National Certificate in Business (First Line Management) (Level 4) [Ref: 0649] builds on the National Certificate in Business (First Line Management) (Level 3) [Ref: 0743]. It may lead on to further qualifications in the Business field such as the National Diploma in Business (Level 5) with optional strands in Accounting, Finance, Finance - Maori, Health and Safety Management, Human Resource Management, Maori Business and Management, Marketing, People Development and Coordination, Project Management, Quality Management, and Systems and Resources Management [Ref: 1498], or other qualifications in business administration, small business management, or Maori business and management.

About the provider

We are committed to providing the best possible learning experience for all our students in a friendly, safe and comfortable environment, where they are motivated to achieve their learning goals to the best of their ability. We further endeavour to employ qualified, experienced, competent and caring staff and provide them with varied opportunities for professional development. We strive to deliver a service of excellence supported by a tradition of integrity and honesty to all our clients and customers.

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