National Certificate in Rural Servicing (Level 3)

This qualification is for people who are working in a rural servicing retail outlet or business in the rural community.

The compulsory section recognises the background knowledge required for providing customer service in a retail outlet. People will have knowledge of animal physiology, nutrition, and health; crop production; fencing; soils and fertilisers; livestock selling; legislation and the rural servicing industry; health and safety; communication; sales; and stock control.

The elective section recognises regional variations, and specialist activities within rural servicing outlets. People can select those standards that are relevant to the particular business they are employed in, their retail or sales role within the business, the predominant type of farming activity in their geographic area, and to their own career goals.

On completion of this qualification graduates may progress to other rural servicing qualifications such as the National Certificate in Rural Servicing (Livestock) (Level 4) [Ref: 1255], or the National Certificate in Rural Servicing (Grain, Seeds, and Crops) (Level 5) [Ref: 1256], or progress to other agriculture industry qualifications such as the National Certificate in Agribusiness Management (Business Planning and Financial Management) [Ref: 1186], or the National Certificate in Agribusiness Management (Agribusiness Resource Management) [Ref: 1187], or the National Diploma in Agribusiness Management [Ref: 0647].

Primary ITO aims to help New Zealand’s primary sector flourish by growing people’s skills. We lead work-based education and training across the many industries in the primary sector.

We firmly believe that on-the-job training is the future of learning

That can be supported by online and in-person learning where those are the best options. People earn while they learn, and businesses get value from their staff from day one. Better skills enable people to be more productive and lead more fulfilling and rewarding work lives. 

We support people throughout the country

In 2023, we had around 14,000 learners at around 4500 different workplaces around the country. At Primary ITO, we pride ourselves on being up driveways, at the end of dirt roads, on the factory floor, online or in the classroom. Whatever it takes to support our learners.

We support learners from start to finish

We support learners all the way from introductory programmes and our schools-based Trades Academy, through to apprenticeships and management diplomas.

We design training and assessment for the workplace, so employees can learn on the job while gaining real-world industry experience. 

Our team of experts do several things

• They help businesses and their staff choose the right programme to equip learners with the right skills, knowledge and experience.
• They support learners and external training providers as learners complete their qualifications.
  
• They help assess learners and ensure they complete all the required training.

Interested in finding out more or, ready to enquire? Please visit: www.primaryito.ac.nz, email: [email protected] or, call us on: 0800 208020.