Course details

Trades Academy Baking/Cafe Service
NZQF Level 2

About the course

This programme is designed to provide ākonga with basic skills and practical experience in both café operations and baking.

Students will develop foundational baking and counter service skills through regular café service sessions. They will prepare and serve a range of hot and cold non-alcoholic beverages, including espresso coffee and tea, while gaining hands-on experience in a customer service environment.

Students will also build confidence working as part of a team and develop the communication skills essential for a career in hospitality. This course provides valuable insight into the skills and knowledge required in café and baking environments and can help students explore potential future study and career pathways.

What you will learn

A student successfully completing this strand will be able to:

  • Work in a team to prepare for and provide basic counter service.
  • Maintain personal presentation and use communications skills appropriate to the hospitality industry.
  • Prepare and present for service hot and cold non-alcoholic beverages, including espresso coffee, tea, and cold beverages.
  • Prepare and present for service basic café style dishes using appropriate knife skills.
  • Prepare and present basic bakery items including cakes and sponges.
  • Develop and practise basic food safety and kitchen safety practices while preparing food.

More detail about this qualification

  • **Start date:**Thursday 11 February, 2027
  • Weekly commitment
    • Te Awakairangi (Petone) Campus:9am-2:30pm (inc. 30min lunch), Thursday/Friday
  • Equipment needed: Students must wear closed-in shoes.
  • Travel: This is provided free, subject to students meeting MoE requirements.
  • Application: Students must be enrolled in a secondary school in the Wellington region and be enrolled in a WTA course by their secondary school.
  • Interview: Students may be requested to attend an interview with a family member or school representative.
  • Qualification: NCEA Level 2 with credit towards Vocational Pathway award.
  • **Credits:**On successful completion of this course, students will have gained 40 credits – 36 Level 2 and 4 Level 3 credits.
  • Assessment: Assessment is competency-based against unit standard outcomes and related evidence requirements. Assessments will follow the processes required by NZQA and relevant industry requirements.

About the provider

Whitireia and WelTec have a history of over 100 years of vocational education delivery. We are proud stewards of our whakapapa, owning our collective histories and aspirations for the future through acknowledging people, place, culture, and values. 

Whitireia and WelTec is known for our high student success rates and culturally diverse ākonga. Every year we train over 8,000 ākonga who study at one of our campuses across Porirua and Petone. Our highly skilled staff will be with you every step of your journey, providing the best possible learning environment. We enable learners from every stage of life – school leavers, university graduates, those preparing to reenter the workforce and those wanting to retrain or upskill. Our learning environments are open and ready to welcome you all. 

More and more New Zealanders are choosing a local study pathway through dedicated vocational education providers to gain the qualifications they need to get ahead and into their dream job.  We offer a range of programmes of study at certificates, diplomas, degrees, and postgraduate qualifications. Our programmes have been developed in conjunction with industry to offer excellent vocational qualifications that are future-focused and provide ākonga with practical skills to pursue their career goals. 

We are known for our Ahureitanga (distinctiveness), and we have special relationships with Iwi mana whenua as our campuses are in their rohe: Te Āti Awa and Ngāti Toa Rangatira. Together, we are more than the sum of our parts.

Mā tātou, mō tātou ko WelTec ki Te Āti Awa, ko Whitireia ki Ngāti Toa Rangatira. E haere kōtui nei me kura-takahi-puni tātou. Together, we will lead and illuminate our communities through vocational education.

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