Course details

New Zealand Diploma in Information Technology Technical Support
NZQF Level 5

About the course

Get hands-on experience and learn the basics to be an IT support superstar. Gain an in-depth understanding of PC essentials by rebuilding a computer, learning about hard drive recovery and network management. You will be ready for employment with the communication skills to manage and operate a helpdesk.

About the provider

Whitireia is a wholly-owned Crown entity subsidiary company of NZIST, known for its high student success rate and culturally diverse student body. Established in 1986, Whitieria has grown to become a highly respectable Tertiary Institution in Wellington, Porirua and Auckland. 

We have highly-skilled teaching and support staff who work hard to support you every step of the way, with over 200 programmes of study covering masters, postgraduates, degree, diploma and certificate levels along with a number of short courses. 

We welcome learners at every life stage: school leavers. University graduates, those preparing to re-enter the workforce. and current workers wanting to upskill or retain. We have a wide range of excellent support services to ensure you achieve your career goals.