New Zealand Certificate in Tourism (Level 3)
Course details
About the course
A Bright Future For Our Tourism Industry
In the first six months, you’ll learn all the theory behind airline reservations, accommodation packages, foreign exchange systems and travel insurance, covering both the domestic and international markets. It’s an excellent introduction to the exciting tourism industry, with field trips, workplace visits and workshops to give you an understanding of the many different roles available.
Tourism is a people-focused industry. Our visitors want an authentic, memorable experience, and quality staff can make all the difference. Yes, we have seen a lot of job losses because of COVID-19 but those roles will need to be filled again, with people ready and able to deliver a world-class visitor experience. In a normal year, domestic tourism accounts for approximately 60% of New Zealand’s total tourism revenue.
He aha te mea nui o te ao? Māku e kī atu, he tangata, he tangata, he tangata. What is the most important thing in this world? It is people, it is people, it is people.
The Travel and Tourism Programme at NorthTec offers two qualifications in 12 months:
- After 6 months of study: New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)
- After 12 months of study: New Zealand Certificate in Travel (Level 4) (awarded by NorthTec | Te Pūkenga)
What you will learn
The course includes a high level of practical activities, such as roleplays and industry visits, to best prepare you for the workforce. There is also a full programme of field visits and guest speakers.
Throughout the course you will learn all about New Zealand’s thriving tourism industry, including essential destinational geography – you’ll be an expert in no time! Along with specific industry skills-based training, you will learn about customer service, cross-cultural communication, travel requirements & documentation. There are so many exciting areas of the industry to discover, such as travel agencies, flight attending, airlines, airport, hotels, cultural and adventure tourism – just to name a few!
Students will be provided with extensive careers support and industry advice. There will be CV writing workshops and site visits to different workplaces, allowing students to gain an understanding of the many different roles available.
About the provider
Based in Hamilton, the Waikato Institute of Technology (Wintec), is one of the country’s largest institutes of technology. We deliver high-quality education across vocational (technical) and professional fields of study to approximately 13,000 students, across over 130 different courses.
At Wintec students are educated in a way that builds their confidence and gets them work-ready. We differ from other types of tertiary providers in the way students get the chance to put their theoretical learning into practice from the very start. You will get to work on real-life projects based on relevant topics and themes as if you were in the workplace. You will also get involved in work placements. This means that by the time you graduate, you will be confident in your skills and knowledge, and know-how to apply your learnings. Our academic staff have years of industry experience between them, which means they can guide you on your journey.
Wintec maintains collaborative relationships with local industry and iwi to identify the needs of the region and community. Fostering strong networks that our students and graduates benefit from is a high priority for us. Understanding the needs of local industry, what type of graduates they need now, and what they will need in the future is critical to assisting industry and our graduates.