New Zealand Certificate in Travel (Level 4)
Course details
About the course
This programme follows on from the New Zealand Certificate in Tourism (Level 3) and is the second of two qualifications which should be studied consecutively over 12 months. On this programme you will learn how to put into practice the skills and knowledge acquired on the level 3 certificate. Where possible you will be placed into a travel, tourism or hospitality workplace for work experience.
The Travel and Tourism Programme at NorthTec offers two qualifications in 12 months:
- After 6 months of study: New Zealand Certificate in Tourism (Level 3) – awarded by International Travel College (ITC)
- After 12 months of study: New Zealand Certificate in Travel (Level 4) – awarded by NorthTec | Te Pūkenga
What you will learn
You will learn about:
- International Air Travel
- Computer Reservation Systems
- Online Fares and Ticketing Systems
- Coaches and Overland Tours
- Cruise Ships (includes Cruise Ship Diploma)
- Travel Industry Legislation.
Additionally, students study advanced selling techniques with an industry focus and build a grounding in the cruise ship industry, providing them with up-to-date product knowledge about this fast growing and exciting segment of the inbound tourist market.
Graduates of this qualification will be able to:
- Deliver customer service, product advice, and sales in a travel industry context, applying accurate communication, literacy, numeracy and problem solving skills, to grow and maintain customer relationships.
- Apply workplace practices required of the travel industry including: self-management, teamwork, and compliance with relevant Acts and legislation.
- Apply detailed knowledge of specific travel regions, and a broad operational knowledge of world geography in terms of characteristics relevant to customer’s needs.
- Identify and utilise travel business operational systems and processes that enable the delivery of a quality customer experience and contribute to overall business effectiveness.
About the provider
Based in Hamilton, the Waikato Institute of Technology (Wintec), is one of the country’s largest institutes of technology. We deliver high-quality education across vocational (technical) and professional fields of study to approximately 13,000 students, across over 130 different courses.
At Wintec students are educated in a way that builds their confidence and gets them work-ready. We differ from other types of tertiary providers in the way students get the chance to put their theoretical learning into practice from the very start. You will get to work on real-life projects based on relevant topics and themes as if you were in the workplace. You will also get involved in work placements. This means that by the time you graduate, you will be confident in your skills and knowledge, and know-how to apply your learnings. Our academic staff have years of industry experience between them, which means they can guide you on your journey.
Wintec maintains collaborative relationships with local industry and iwi to identify the needs of the region and community. Fostering strong networks that our students and graduates benefit from is a high priority for us. Understanding the needs of local industry, what type of graduates they need now, and what they will need in the future is critical to assisting industry and our graduates.