New Zealand Certificate in Food and Beverage Service (Café Services and Restaurant Services) (Level 3)

Course details

New Zealand Certificate in Food and Beverage Service (Café Services and Restaurant Services) (Level 3)
NZQF Level 3

About the course

About the programme

Become a work-ready graduate that can deliver excellent standards of food, beverage and customer service to enhance customer experiences on the West Coast. Gain a range of practical, personal, professional and technical skills that meet the high standards expected by hospitality employers.

Your study will include barista training so you can create coffee like a professional. It also covers food safety, food and beverage service training, and a wide range of hospitality skills. The programme offers different learning options for school leavers, job seekers, and people working in industry.

Core elements

Modules include a range of the following:

  • Health and safety, food safety and security practices
  • Food contamination and control methods
  • Customer service techniques
  • Workplace communication and professional practice
  • Selling skills and product / service knowledge
  • Coffee preparation and presentation
  • Café counter service and table service
  • Restaurant service
  • Food preparation
  • Nutrition in commercial catering
  • Bar service, host responsibility, liquor legislation
  • Hot and cold, alcoholic and non-alcoholic drinks
  • Beer and wine service
  • Matching beer and wine with food
  • Culinary products and terms
  • Food service styles and menu types

Further study paths

Cookery (Level 4)

Career opportunities

Graduates of this programme will have the skills to work in any workplace that provides food, beverages, and customer service in cafes, licenced and unlicenced restaurants, bars or clubs.

Entry requirements

Entry requirements

Applicants must meet the following criteria:

  • Minimum of three years at secondary school, or completion of NCEA Level 1, or equivalent qualification
  • Applications will be accepted from young people who meet Youth Guarantee eligibility criteria
  • Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA-approved equivalent

Special notes

  • Special Entry may be granted where evidence exists that the applicant can successfully complete the programme

About the provider

Tai Poutini Polytechnic (TPP), based on New Zealand’s spectacular West Coast and with campuses in Wanaka, Christchurch and Auckland, offers students exciting opportunities to get a head start in their career or take the next step on their learning journey.

TPP offers popular study options that meet local employment needs and are tailored to help people get into real jobs in the community or get ahead in their chosen career. With two West Coast campuses, in addition to other New Zealand locations, TPP makes the most of the opportunities on its doorstep.

The institute’s popular Outdoor Education programmes teach technical, leadership and teamwork skills on West Coast rivers and mountains along with a Ski Patrol programme based in Wanaka that makes the most of the South Island’s world-famous ski fields. A base on the West Coast also allows Jade and Hard Stone Carving students to get right to the cultural and historic source of their material. Likewise, Civil Plant students prepare for jobs in the roading, forestry and mining industries on purpose-built work sites in Greymouth and Auckland, while agriculture students have the use of the TPP Reefton farm.

These are just some of TPP’s many popular full-time, part-time or short programmes, which include business, trainee chef, tourism and hospitality, carpentry, automotive and engineering. All programmes are focused on industry expectations and tutors enjoy strong relationships with local businesses so learning is relevant and useful to the market. The institute’s aim is to get students into real jobs in the community and help create better futures for everyone.

West Coast students also have the option of living in TPP’s own student accommodation facilities. A home away from home while you’re studying. Tai Poutini Village offers 58 individual rooms and shared facilities for students. Village staff provide you with a living environment which encourages and supports the educational mission of the Polytechnic, supporting students in their chosen programme of study, and helping them to develop personally, socially and culturally.

Our reputation for the quality of graduates is outstanding.

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