Ground Operations programmes
Course details
About the course
There are many roles in airport operations, including airline check-in, ramp operations, air cargo, maintenance, safety, aircraft cleaning, re-fuelling and security.
All of these are vital to providing a safe, efficient airport environment and good customer service, and all involve specialist skills and knowledge.
Aviation law and regulations are strict when it comes to most airport operations training and qualifications. Those working with aircraft and on airports must be properly trained, qualified and supervised.
Each programme is easily completed on the job, and around your business. And each leads to excellent service for your customers and national qualifications for your people.
Choose the right programme for you
ServiceIQ’s programmes take between six months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.