Retail Savvy Award
Course details
About the course
Great businesses get the basics right. Make sure you get your entry-level employees up to speed with the essentials of excellent customer service. The Retail Savvy Award is ideal initial training for the retail industry.
It is easily delivered to your employees, on the job, and at a pace that works for your business, and it's available in print or online. Your employees will be upskilled in: service delivery, product knowledge and health and safety.
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About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.