Accommodation programmes
Course details
About the course
Whether you run an upscale hotel or boutique accommodation, you know it takes excellent service and attention to detail to make your customers feel welcome, relaxed and keen to come back.
ServiceIQ helps many of New Zealand’s leading hotels provide a first class service to customers. You can get just one, or a whole suite of on-job training programmes to give your talented people the professional skills they need to do a great job in the key roles: from hotel porters, receptionists, housekeepers, restaurant waiters and maître d’s to department supervisors and operations managers.
All of our programmes are easily completed on the job, and around your business. They lead to a top level of service for your customers and national qualifications for your people.
Choose the right programme for you
ServiceIQ’s programmes take between four months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.