Course details

New Zealand Certificate in Tourism (Visitor Experience) – Level 3
NZQF Level 3

About the course

Give your employees skills and knowledge they need to provide a great visitor experience and help you build an even more successful tourism business. Ideal for new recruits as well as experienced staff. Your people will be assessed according to high standards in customer service, communication, health, safety and security practices, Māori language and customs and more. There is also a special unit standard for businesses who offer a wine, artisan food or craft beer tasting experience to local and international visitors. On completion, your employees will gain the nationally recognised **New Zealand Certificate in Tourism (Visitor Experience) **–Level 3.

About the provider

On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.

You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.

You also get the satisfaction of earning while you learn, and gaining a national qualification.

We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.

Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.

Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.

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