Catering programmes
Course details
About the course
Impressing large groups of people with great food and great service, often outside of a traditional restaurant setting, can be a real challenge. Your team need to be on the ball every minute to make sure customers enjoy a great experience and give you a glowing review, no matter what.
ServiceIQ helps many of New Zealand’s leading catering businesses succeed through world-class on-job training programmes.
To be successful, it takes professionals with the right mix of skills and talent to deliver and delight diners, day in and day out. From menu design and food production to front line customer service, procurement, site managers, chefs, general managers and other experts.
We offer professional skills and know-how for people catering to all kinds of customers with different tastes and dietary needs, in all kinds of places: airlines, sporting events, public and private celebrations, children’s parties, hospitals and care homes to name just a few.
Each programme is easily completed on the job, and around your business. And each leads to excellent service for your customers and national qualifications for your people.
Choose the right programme for you
ServiceIQ’s programmes take between four months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.