Travel programmes
Course details
About the course
Travel agents are the professionals who help people plan and book their travel – whether they are travelling for work, for personal reasons or for a well-earned holiday.
Attention to detail, sales skills and the ability to give great customer service are important, and an up to date knowledge of the industry, products and regulations are just as vital.
If your people have a good qualification you can rest assured that your customers are being looked after by staff who know what they’re doing. They will have the training, knowledge and skills to ensure that your business succeeds and your customers come back for that personal service that the Internet simply can’t offer.
Choose the right programme for you
Contact us to discuss the range of options that are right for your travel business or enterprise.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.