Quick Service Restaurant programmes
Course details
About the course
Whether you run the local takeaway or manage a 24-hour fast-food restaurant chain, the people you employ will make a big difference to your success. Unlike many businesses, you have just a few short moments of customer interaction to make a great impression and, unlike a traditional restaurant, you don’t have long to put something right if it does go wrong.
We offer professional skills and know-how for many different roles including: general manager, duty manager, owner/operator, food and beverage manager, restaurant manager, counter and service staff and barista plus many of the roles involved in running a kitchen.
Each programme is easily completed on the job, and around your business. And each leads to excellent service for your customers and national qualifications for your people.
Choose the right programme for you
ServiceIQ’s programmes take between four months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.