Course details

Food & Beverage programmes

About the course

Choosing where to eat or enjoy a drink comes down to the food, the atmosphere and, of course, great service. Front-of-house staff and managers who have the right skills and knowledge are a vital part of the mix, helping to make your establishment a top shelf choice for your customers.


ServiceIQ helps you do just that by giving your talented people the essential skills they need to run the show and impress customers.

You can get just one, or a range of on-job training programmes – from online short courses to full blown apprenticeships. Every programme is designed to enhance your business while also helping your people to build professional careers in restaurant, bar and café service and management.

Food and beverage Hero Circle

Each programme is easily completed on the job, and around your business. They result in top level service for your customers and national qualifications for your people.


Choose the right programme for you

ServiceIQ’s programmes take between four months to two years to complete. Employees learn at their own pace and training mostly takes place in the workplace.

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About the provider

On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.

You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.

You also get the satisfaction of earning while you learn, and gaining a national qualification.

We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.

Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.

Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.

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