Hospitality
Course details
About the course
Your tip for great service
Whether you run a hotel, café, bar, restaurant, club or catering service, you can boost your business with a talented team trained on the job in the art of excellent customer service, cooking, supervision, operations management and more.
From great chefs, bar managers and baristas, to maître d's, porters, waiters, housekeepers and managers, skilled hospitality staff will impress your customers who then reward your business.
Even better, on-job training programmes can be free of charge if you upskill one of your people to be your workplace assessor.
Everyone benefits from on-job training
Benefits for your business
Attract great reviews and recommendations
Increase sales
Retain talented staff
Benefits for your people
Earn as they learn
Gain national qualifications
More job satisfaction and a career
Hospitality – In their own words
Watch these videos about how how hospitality training has transformed these businesses.
Choose the right programme/s for you
ServiceIQ’s programmes are for all sectors of the industry and at all levels, from pre-entry through to supervisory and management. Employees can learn at their own pace and training mostly takes place in the workplace.
AccommodationProgrammes
CookeryProgrammes
CateringProgrammes
Food & BeverageProgrammes
Quick Service Restaurants Programmes
Management & Supervision Programmes
Get expert help
Talk with a Training Advisor for no obligation programme advice.
About the provider
On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.
You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.
You also get the satisfaction of earning while you learn, and gaining a national qualification.
We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.
Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.
Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.