Course details

New Zealand Certificate in Hospitality
NZQF Level 2

About the course

The objective of this programme is to provide you with the fundamental skills and readiness for the hospitality industry. There are many opportunities available for those starting out, or for those planning a long-term hospitality career, know that the prospects of career advancement in this industry are high. Be prepared to learn more about guest engagement and gain the practical skills you need to be an impressive hospitality professional.

Sign up for our hospitality course and learn the ropes and the customer experience fundamentals that come along with it!

PROGRAMME CONTENT INCLUDES:

  • Barista knowledge
  • Function and event experience
  • Customer service techniques
  • Food preparation
  • Beverage preparation
  • Food safety
  • Table service
  • Takeaway service
  • Personal Presentation
  • Industry and Related Knowledge
  • Up to date CV stored on a secure database for future updates and much much more!!!!

Entry requirements

All students who wish to enrol must go through a selection interview process. Participants who meet this eligibility are able to take part in these programmes:

  • Aged 16 years and above and left school
  • Commitment to completing the qualifications
  • Have an appropriate level of literacy & numeracy skill to study at level 1 or 2

*This course is not available to international students.

About the provider

People Potential started in 1991 in Whangārei and today we have campuses in Whangārei, Kaikohe, Papakura and flexible delivery options available in Dargaville and Hamilton.


The business has proved sustainable because of some key factors. The first is the extraordinary group of people who work together. They have the same vision, the same core values and they bring their passion and their hearts to work on a daily basis. They share an implicit belief in the ability of their students to achieve, helping them to find success early and often. Tutors get the opportunity to work alongside some amazing community partners, work with students from all walks of life and have a chance to give back to their community.


People Potential strongly value their stakeholders and thrive on collaboration


Flexible delivery options available in Dargaville and Hamilton.

Video