New Zealand Certificate in Retail (Customer Service and Sales Support)
Course details
| NZQF Level | 2 |
|---|
About the course
The purpose of this qualification is:
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.
About the provider
Front-Line Training is a leading education training provider with a campus in Invercargill and Greymouth. Offering a variety of programmes and services they are always happy to design something for your specific needs.