New Zealand Certificate in Retail (Customer Service and Sales Support)

The purpose of this qualification is:
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.

EmployNZ is a NZQA category 1 mid sized Private Training Institute with campuses located in Tauranga, Rotorua and Whakatane. Our focus is to provide a high quality education and a supportive environment so you can maximise your learning. We do this with a smaller class size, a conversational teaching style, and high levels of academic support and pastoral care.

We offer a full range of NZ Certificates level 2 & 3, NCEA level 1 & 2, and Diplomas level 5, 6 & 7. We specialise in Hospitality, Sport & Fitness, IT & Computer and Trades training along with higher level courses in Business & Management, Information Technology, Health Management and Project Management.

If you are looking for a personalised experience and a focus on the practical skills needed by Employers today, contact us to discuss. We help our graduates find employment and assist our international students to find part-time work while they study!