New Zealand Certificate in Retail (Customer Service and Sales Support)

The purpose of this qualification is:
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.

We are one of the New Zealand's largest Private Training Establishment operating from three modern branches. Our training is generally unit based, with each unit offering credits towards nationally recognised qualifications.

We offer a selection of courses which include training for the Industrial, Business and Financial sectors. Our courses aim to develop student's skills, attitudes and knowledge while addressing the identified needs of various industries. We also offer practical training that is job related and is aimed at producing skills needed for the workplace. Communication, job search and life skills are incorporated into all the courses we offer.