New Zealand Certificate in Retail (Customer Service and Sales Support)

The purpose of this qualification is:
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.

Free training for 16-19 years. A Private Training Establishment, registered with NZQA since 1991. Unit Standards delivered in Retail, Hairdressing, Beauty and core skills. National Certificates have the option to includes the achievement of NCEA Level 2 or level 3 through the Vocational Pathway of Service Skills.

The Centre works with small numbers of students and provides individualised support to ensure success. Focused on contextualising learning, the Centre provides real life opportunities.

Standards of service are set high to align with the current needs of employers. Developing and balancing each individual's abilities of self awareness, self perception, interpersonal, decision making and stress management provide the foundations for on going success in all areas of their life.