New Zealand Certificate in Retail (Customer Service and Sales Support)
Course details
| NZQF Level | 2 |
|---|
About the course
The purpose of this qualification is:
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.
- to provide a pre-entry induction for individuals who are interested in working in the service, sales and retail sectors
- to provide for those individuals who are interested in working in the service, sales and retail sectors a credential that will support their future employment opportunities to work, under general supervision, across different retail career pathways
- to establish standards of professional practice for customer service and sales support that can provide customers, both internal and external, with confidence in the service they receive.
About the provider
Community Colleges NZ is a charitable training
establishment with six colleges South Island-wide.
We have over 30 years' experience providing quality,
hands-on learning and currently offer practical training to
people 16+ years of age. Through our practical training
courses you'll gain NZQA unit standards and have the
opportunity to work towards NCEA and a recognised
New Zealand qualification.
Additionally we operate a Youth Service and a Job Connection
programme. The goal of Youth Service is to assist young
people (16-17 year olds) into education, training or work-based
learning. Our free Job Connection Programme for 18+ year
olds is designed to assist Work & Income referred clients
into employment.
establishment with six colleges South Island-wide.
We have over 30 years' experience providing quality,
hands-on learning and currently offer practical training to
people 16+ years of age. Through our practical training
courses you'll gain NZQA unit standards and have the
opportunity to work towards NCEA and a recognised
New Zealand qualification.
Additionally we operate a Youth Service and a Job Connection
programme. The goal of Youth Service is to assist young
people (16-17 year olds) into education, training or work-based
learning. Our free Job Connection Programme for 18+ year
olds is designed to assist Work & Income referred clients
into employment.