NZ Certificate in Business (Administration and Technology) (Level 3)
Course details
| NZQF Level | 3 |
|---|
About the course
Great administrators are at the heart of a well-run office and this programme gives you the skills you need to take on the responsibility. This programme is ideal if you want to work in office administration.
It gives you the essential skills and knowledge to work or gain employment, in a wide range of supervised general office administration roles in a variety of sectors. These may include: receptionist, data entry operator, front line customer service role, call or contact centre operator, secretary or an office support worker.
Programme Outline
The purpose of this qualification is to provide Aotearoa New Zealand with people who have business administration and technology skills to work in a range of supervised general office administration roles. Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.
The NZ Certificate in Business (Administration and Technology) [Level 3] is a full-time equivalent programme of study requiring the successful completion of four 15 credit courses to gain this qualification in less than six months. Every course is compulsory. All 15 credit courses are delivered over the semester, with full-time or part-time options available.
Graduates of this qualification will be able to:
- Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.
- Process data, produce information, and perform financial calculations for business purposes.
- Work cooperatively within a team and contribute to the achievement of objectives.
- Select and apply customer service techniques to best meet stakeholder expectations.
- Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.
Entry requirements
Entry Requirements
A personal interview may be part of the application process.
Applicants must meet one of the following criteria:
- NCEA Level 1; or
- A NZ Certificate in Foundation Studies [Level 1]; or
- A qualification at Level 1 or above on the NZQF, with evidence of Literacy and Numeracy abilities equivalent to NCEA (Level 1); or
- Evidence of relevant knowledge and experience, including Literacy and Numeracy abilities equivalent to NCEA (Level 1).
In the latter two situations the applicant is required to participate in an enrolment interview with the purpose of verifying the evidence.
Computer literacy is highly recommended in order to be able to cope with the digital components of the courses. Guidance and further details are provided in the application and enrolment information.
English Language Entry Requirements
Applicants whose first language is not English must have an acceptable level of English language fluency prior to enrolment in the programme. This may be demonstrated in a variety of ways, including schooling in New Zealand, completion of the relevant New Zealand Certificate in English Language, approved scores on IELTS tests or completion of accepted international equivalents. Specific scores for IELTS and New Zealand Certificates in English Language are as follows:
IELTS 5.0 General or Academic (no band score lower than 5) for NZCBAT Level 3; or
NZCEL Level 3 with an endorsement of either General, Workplace, or Academic.
For acceptable alternatives refer to the English Proficiency Outcomes Chart.
Entry with Credit
You may already have some knowledge or skills that can be recognised as part of your intended study. This may take a number of different forms e.g., study at a private training establishment, workplace training, other tertiary study, life experiences or voluntary work. If you think you may qualify, you may want to apply for Cross Credit (CC) or Recognition of Prior Learning (RPL).
- CC is based on the equivalency of courses or qualifications. You would apply for CC if you have passed a very similar course at the same level.
- RPL is based on the assessment of your current knowledge and skills. You would apply for RPL if you had gained the relevant knowledge and skills through life experiences and informal learning situations.
You will be asked to provide details of anything that you would like considered as credit toward your intended programme of study, as part of your application.
You must apply prior to enrolment. CC and RPL cannot be awarded for a course if you are enrolled in that course. An original transcript or notice of results from the institute at which you previously studied (or verified copies) will be required for all applications.
For further information and enquiries about CC and RPL please contact Lorilei Barnett on 06 830 1019.
*This course is not available to international students.
About the provider
The Eastern Institute of Technology (EIT) offers you over 160 qualifications from certificate and diploma, to degree and postgraduate level at campuses in Hawke's Bay, Tairāwhiti (Gisborne) and Auckland. Or learn at one of our Regional Learning Centres situated in Hastings, Maraenui, Ruatoria, Waipukurau and Wairoa. EIT Hawke's Bay is one of New Zealand's most attractive campuses with superb architecture and shaded outdoor areas for study on warm days. EIT Tairāwhiti two campuses are located in the heart of Gisborne, near the Taruheru River, and you can get more central than EIT Auckland location on Queen Street! When you choose to study at EIT you'll get the kind of experiences that will help you gain the knowledge and skills to get ahead, whether you want to break into your chosen career or change direction in life.