NZ Certificate in Food and Beverage Service (Restaurant Services strand) (Level 4)
Course details
| NZQF Level | 4 |
|---|
About the course
Offer first-class, professional restaurant service
A good customer is for life – not just for one service period. Learn how to make exceptional customer service an everyday event in the hospitality industry as you learn how to create positive first impressions in restaurants, cafés and bars.
At EIT you’ll have the opportunity to work in our fully licensed training restaurants and cafés, where you will gain invaluable experience preparing and serving lunch and dinner for paying clients.
Career Opportunities and Outcomes
This qualification may lead on to the NZ Certificate in Hospitality (Advanced) [Level 5] with strands in Accommodation, Food and Beverage Service, Catering Services and Quick Service Restaurants Services (not available in Hawke’s Bay).
Employment may be gained as a food server with advanced skills who is able to monitor and maintain food and beverage operations, in a broad range of food and beverage service outlets.
Outline
The restaurant services programme enables you to pursue a professional career in a restaurant and/or hotel management. In particular, the programme is designed to meet the needs of those who want to enter the hospitality industry with a customer/guest service focus, and does not require study in food preparation and cookery.
Upon graduating you will be able to:
- Monitor and maintain health and safety, food safety and security practices to ensure own safety and minimise potential hazards when serving customers.
- Communicate effectively when serving customers and behave in a professional manner with colleagues, managers and customers.
- Follow standard operating procedures to deal with familiar problems in a hospitality establishment.
- Establish standards of professional practice for advanced food and beverage service that can provide customers with confidence in a range of hospitality environments.
Come in and have a chat about your study options with the staff at our Hawke’s Bay campus. Or, simply give us a call on 0800 22 55 348. And you’re most welcome to visit EIT to view our facilities at any time.
Academic Learning Services
Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT. Our aim is for you to become confident, competent and independent learners.
We have dedicated advisors who can assist with your learning.
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About the provider
The Eastern Institute of Technology (EIT) offers you over 160 qualifications from certificate and diploma, to degree and postgraduate level at campuses in Hawke's Bay, Tairāwhiti (Gisborne) and Auckland. Or learn at one of our Regional Learning Centres situated in Hastings, Maraenui, Ruatoria, Waipukurau and Wairoa. EIT Hawke's Bay is one of New Zealand's most attractive campuses with superb architecture and shaded outdoor areas for study on warm days. EIT Tairāwhiti two campuses are located in the heart of Gisborne, near the Taruheru River, and you can get more central than EIT Auckland location on Queen Street! When you choose to study at EIT you'll get the kind of experiences that will help you gain the knowledge and skills to get ahead, whether you want to break into your chosen career or change direction in life.