Course details

New Zealand Certificate in Tourism (Introductory Skills)
NZQF Level 2

About the course

The purpose of this qualification is to provide the tourism industry with individuals who can support and enhance the visitor experience, and through their basic skills and knowledge recognise the importance of tourism to the country's economy. This qualification has been specifically designed to provide a pre-entry induction qualification for people who are interested in entering the tourism industry in a range of basic positions, and to provide a credential that will support their future employment opportunities to work, under supervision, across the different tourism career pathways. The qualification will benefit the community by enhancing the country's tourism visitor experiences and bringing economic benefits to the country. Graduates will have basic knowledge, skills and personal attributes required as a base for further training in the tourism industry, or sufficient for entry level positions in the tourism industry. Holders of this qualification will be capable of operating at an entry level under general supervision. Indigenous values of manaakitanga and whanaungatanga in relation to travel and tourism may be encompassed in the holistic outcomes of this qualification.

Entry requirements

*This course is not available to international students.

About the provider

People Potential started in 1991 in Whangārei and today we have campuses in Whangārei, Kaikohe, Papakura and flexible delivery options available in Dargaville and Hamilton.


The business has proved sustainable because of some key factors. The first is the extraordinary group of people who work together. They have the same vision, the same core values and they bring their passion and their hearts to work on a daily basis. They share an implicit belief in the ability of their students to achieve, helping them to find success early and often. Tutors get the opportunity to work alongside some amazing community partners, work with students from all walks of life and have a chance to give back to their community.


People Potential strongly value their stakeholders and thrive on collaboration

Video