Apprenticeship in Whānau, Community and Social Services (Level 4)

On 1 August 2022, this apprenticeship programme replaced enrolments for the Apprenticeship in Social Services and Apprenticeship in Community Facilitation.  Programme Overview This apprenticeship programme leads to the awarding of the New Zealand Certificate in Health and Wellbeing (Level 4) (Social and Community Services) with a strand in Whānau, Community and Social Services qualification. It is well-supported and resourced with a team of Apprenticeship Advisors providing pastoral care and support. The Whānau, Community and Social Services apprenticeship programme enables apprentices to develop skills, knowledge and behaviours required in community support roles to work alongside people, family and whānau by using tools to support autonomy, identify goals, reduce vulnerability, and build resilience or achieve aspirations.

Learning outcomes:

Engaging and communicating with people, family and/or whānau who are accessing social and community services in a manner which respects their socio-cultural identity, experiences, and self-knowledge. Developing relationships and supporting a goal of improving outcomes for people accessing services. Demonstrating knowledge of Te Tiriti o Waitangi when providing support in their role. Demonstrating a knowledge of kawa and tikanga and the ability to relate the unique place Māori have as tangata whenua of Aotearoa in their role. Understanding New Zealand’s health and wellbeing aims and purpose and the impact on their role. Displaying self-awareness, reflective practice, self-care, and personal leadership in the workplace. Actively contributing to a culture of professionalism, safety, and quality in your workplace. Gaining an in-depth knowledge of a condition, impairment, situation, or issue and applying the new knowledge to support clients.

Download qualification brochure

Watch the short video to see why Matiu loves his role and his apprenticeship learning journey.

Funding to support your business Several grants and funding options are available to help meet the costs of attaining Careerforce qualifications. Employers may also qualify for the Apprenticeship Boost which provides a wage subsidy for new and existing apprentices in their first two years of training, encouraging employers to retain their current apprentices, and to take on new apprentices. You can view these options at careerforce.org.nz/fees-funding  Learn more about Careerforce Apprenticeships