De-Escalation Skills and Techniques for the
Course details
| NZQF Level | 4 |
|---|
About the course
Micro-credential Overview This micro-credential is designed to provide de-escalation skills and techniques for people working in mental health and addiction support settings.
Graduates will be able to:
Communicate effectively in situations that require de-escalation. Identify and explain the triggers that can lead to the occurrence of aggressive behaviour. Correctly and confidently apply de-escalation techniques.
Prerequisites Learners need to be working in a relevant sector. Learners are also required to have reasonable computer literacy as micro-credential assessments are only offered online (via Aka Toi). Learning and Assessment Resources Learning and assessments will be completed via Careerforce’s online learning platform, Aka Toi or face-to-face training via the Te Pou o te Whakaaro training programme. Download micro-credential brochure
About the provider
Start a career and contribute to New Zealand’s social good The growing and vital health and wellbeing sectors have a shortage of qualified workers. There are significant employment opportunities for young people to start a lifelong, rewarding career. Through on-the-job training such as an apprenticeship, there’s an opportunity to earn while you learn, get practical skills and work towards achieving a nationally recognised qualification without taking on a student loan. Careerforce is the Industry Training Organisation (ITO) for the health, wellbeing, social and community sectors, we support New Zealand workplaces to run workplace training programmes for their staff. Visit the Careerforce website for more information: https://www.careerforce.org.nz/