Graduate Diploma in Conflict Resolution (Level 7)

About the programme

Do you face disputes in your workplace? Would learning skills and strategies on how to work through conflict help you grow personally and professionally?

Conflict and disputes are one of the leading causes of stress in the modern world. Managing conflict can be challenging. It requires an approach that perhaps doesn’t come naturally to most people and is very much a learned skill.

Whether you’re looking to become a conflict resolution practitioner, are a current practitioner who wants to upskill, are someone who faces conflict in your daily workplace, or are a leader who is keen to hone your skills in this area, this brand-new qualification will equip you with the tools and methods to:

• reduce stress related to resolving disputes
• improve your relationship management skills
• hone your negotiation and mediation skills, and
• learn how to deal with client or customer issues. 

Endorsed by several industries and professional bodies including Fairway Resolution and the Māori Alliance for Dispute Resolution Organisation (MĀADRO), this programme has a strong and unique focus on hands-on practice, skill development, and biculturalism. It also reflects the practice of conflict resolution as it is taught and viewed internationally – so you’ll graduate with skills that are highly transferable around the world.

The programme will be delivered through online weekly classes outside typical working hours.  

Career opportunities include a Mediation Specialist, Corporate Consultant, or Peacebuilding Consultant.

Studying full-time 

We know that some people might want to achieve this qualification in a shorter timeframe. We also offer this programme full-time over one year.