New Zealand Certificate in Travel – Level 4

The industry benchmark qualification for retail travel agents and Travel Agents Association of New Zealand (TAANZ), can be achieved quickly and easily online on the job.

Today, ServiceIQ’s innovative online technology puts this professional travel programme at the fingertips of up-coming travel agents who can be assessed and qualify on the job using their employer’s systems and processes. There’s no need to go off-site to study. Successful graduates gain recognition for the high levels of skill, knowledge and professionalism they have learned on-job from their employer.

Designed for today’s fast-paced travel consultancy businesses, this online assessment programme can be completed on-job in only 12 months or less.

Benefits for your business

Assessing your employees with this online assessment on-job helps you:

• get your new recruits qualified to the highest standards easier and faster 
• avoid costs associated with sending staff off-site to train and qualify 
• meet TAANZ requirements 
• have confidence your people are working to the highest standards 
• increase productivity and sales 
• attract positive reviews 
• keep customers coming back 
• retain great staff with career development opportunities.



Benefits for your employees

Assessing your employees with this online assessment on-job helps them:

• gain their professional industry qualification faster without having to study elsewhere
• understand the importance of their role in your business
• increase their confidence and job satisfaction
• establish an exciting career as a travel professional.

On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.

You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.

You also get the satisfaction of earning while you learn, and gaining a national qualification.

We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.

Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.

Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.