New Zealand Certificate in Business (First Line Management) (Level 4)

Each of the three courses includes a one-day workshop. Between workshops assessments will be completed. Can be run in the workplace for 10 or more participants.

Graduates will learn how to:

• manage work flows in an operational context to achieve team objectives.
• assess against agreed criteria and respond appropriately to achieve operational objectives.
• motivate and involve teams to achieve the entity’s objectives.
• communicate to develop relationships with team members and stakeholders.
• manage relationships within a team to sustain a productive workplace environment.
• promote an inclusive environment to value diversity for positive performance for the entity.
• demonstrate professional and ethical behaviour, in a socially and culturally appropriate manner in leading a team.
• adapt leadership styles for effectiveness in different environments.
• comply with internal policies, legislation and other external requirements for the entity.
• adapt leadership styles for effectiveness in different environments.
• comply with internal policies, legislation and other external requirements for the entity.

Programme Specific Information

Blended learning is online and self-directed, plus you must attend four one-day face-to-face workshops. Each course begins with workshops, which are delivered at the New Plymouth (Bell Street).

To enrol into this programme you must be in a work situation (employed or voluntary) that allows you to evidence each of the tasks listed in the bullet points above. In the event of any applications or enquiries from prospective students who are not in a suitable employment or voluntary work situation or for any other reason are considered to be unlikely to be able to successfully complete the programme, advice will be provided regarding more suitable options.

Entry requirements

There are no formal qualification requirements for entry. Prospective students must be in employment or doing volunteer work, which includes the supervision of others in order to be able to evidence the assessment requirements. Applicants may be required to attend an interview to ascertain their suitability for the programme.

Additional expenses

Closer to the programme starting, learners will receive a list of course materials to purchase.  Examples of course materials could include textbooks, stationary, printing; uniforms, personal protective equipment, tools and a laptop.

Changes for new learners

WITT and this programme are part of Te Pūkenga – New Zealand Institute of Skills and Technology. 

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