New Zealand Certificate in Contact Centres (Level 3)
Course details
About the course
Overview
An introductory qualification for people working in a contact centre and covers the range of basic knowledge and skills required in this industry. Suits: Contact Centre staff
Delivery
Workplace assessment using logbooks on Skills Bank
Consists of 4 Modules
Pricing
$350+GST – 7 month duration
About the provider
As the
largest Industry Training Organisation in the country Skills works across 23
different industries from plumbing, and electrical through to scaffolding, real
estate and more. We act as a broker between industry, government and training
providers, to develop standard setting qualifications, that will help develop
the leaders of tomorrow.
For more than 25 years, we’ve been helping train up the next generation of tradies and professionals. We work with industries to ensure that qualifications provide trainees with the right skills at the right time.