Course details

First Line Management Level 4
NZQF Level 4

About the course

This programme is designed for people with leadership skills to effectively manage team when employed in management roles. We will help you further your confidence and teach you skills and knowledge to manage teams to achieve organisational goals in a bi- and multi- cultural environment.

PROGRAMME CONTENT INCLUDES:

  • Problem solving and decision making
  • Team leadership
  • Achieving goals and objectives for a team
  • Motivate and involve a team
  • Communication
  • Managing relationships and promoting positive team performance
  • Adapt leadership styles for effectiveness
  • Human resource management
  • Demonstrate professional and ethical behaviour

QUALIFICATIONS AVAILABLE:

New Zealand Certificate in Business (First Line Management) Level 4

Entry requirements

There are no mandatory prerequisites to meet regulatory body or legislative requirements for this qualification. However, a placement in industry is required to complete practical components. 

*This course is not available to international students.

About the provider

People Potential started in 1991 in Whangārei and today we have campuses in Whangārei, Kaikohe, Papakura and flexible delivery options available in Dargaville and Hamilton.


The business has proved sustainable because of some key factors. The first is the extraordinary group of people who work together. They have the same vision, the same core values and they bring their passion and their hearts to work on a daily basis. They share an implicit belief in the ability of their students to achieve, helping them to find success early and often. Tutors get the opportunity to work alongside some amazing community partners, work with students from all walks of life and have a chance to give back to their community.


People Potential strongly value their stakeholders and thrive on collaboration


Flexible delivery options available in Dargaville and Hamilton.

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