Te Pōkaitahi Tāpoi (Kaupae 3)

Tourism is an industry full of adventure and exploration and in Aotearoa we offer visitors something they can't find anywhere else in the world - Māori culture. If you like meeting new people and would love to show off the beauty of our country, this programme is for you. When you study with us, you'll increase your understanding of mātauranga Māori (knowledge) and tikanga (protocols) to enhance visitor experiences. 

You'll be able to apply local tikanga (regional protocols) and use appropriate expressions of kaitiakitanga (guardianship) around people, places and events. 

When you pass this programme, you'll get these qualifications:

• New Zealand Certificate in Tourism Māori Level 3
• New Zealand Certificate in Tourism Level 3

You'll learn about:

• customer service skills
• proactively engaging with manuhiri to enhance their visitor experience
• major New Zealand tourism destinations
• basic expressions of kaitiakitanga in relation to people, places and events
• appropriate and basic mihimihi, kōrero, poroporoaki, and karakia during tourism events
• mātauranga Māori and relevant tikanga that will enhance visitor experiences.

Established in 1984, Te Wānanga o Aotearoa will provide holistic education opportunities of the highest quality for Māori, peoples of Aotearoa and the world.

Te Wānanga o Aotearoa is one of New Zealand's largest tertiary education providers. We offer a comprehensive range of certificate to degree level qualifications to New Zealanders of all ages and walks of life.

Operating from over 80 locations throughout the country, we provide a unique learning environment. We aim to overcome barriers to learning, and to meet the needs of all within the communities we serve.

Guided by Māori principles and values, we take great pride in this nurturing and inclusive learning environment, as well as the depth and diversity of our courses in small business, computing, social work, teaching, Māori performing arts and te reo Māori.