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Course details

Business Administration and Technology (Level 3)
NZQF Level 3

About the course

Build a more employable set of business admin skills. Sit above the rest by completing the Business Administration and Technology (Level 3) qualification at TPP. Enhance your knowledge with business administration expertise that will be transferrable across many jobs. Up-skill into a variety of solid career opportunities in the industry. 

Study will prepare you for jobs in customer service, administration, reception or other business and office related roles. TPP has been developing work-ready business and administration graduates for over 20 years. We have built up a strong team of industry experienced tutors who each offer different areas of expertise to lead, motivate and inspire students to ensure their success.

Our modern learning environment will enable you to gain the skills and knowledge to be able to operate business technologies and perform a range of administrative tasks in various office environments. Your business studies programme will teach you how to use Microsoft Office effectively – including Excel, Office and Word – and will develop your skills in workplace communication, customer service and administration systems.

Gaining excellent business administration and technology skills provides a starting point on a career path that can take you in so many directions.  Businesses want people who can use business and digital technology, use a range of software applications, solve problems, work alone and in teams to achieve outcomes, and communicate with others. 

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Core Elements

Business Reception and Office Services:

  • Gain the skills needed to work on your own or with a team to provide administration services and customer service, including developing your communications skills and gaining an understanding of legal and policy requirements for businesses.

Business Documents for the Workplace:

  • Understand how to use key software such as Microsoft Word, Publisher and Excel to prepare and present a range of business documents including memos, letters, tables and mail merge exercises.

Financial Documents:

  • Learn how to use spreadsheets and financial software to create business and financial documents required in the workplace.

Business Communication:

  • Become confident communicating in a business environment using relevant business technologies. You’ll gain skills in using software for promotions and communications with customers and clients as well as learning how to present your work and share information.

Programme Structure and Workload

This programme combines classroom theory and self directed project work with practical experience in a real-world learning environment.  There is flexibility to enable students to enrol part-time so you can fit your learning around existing work or family commitments.

Further Study Paths

  • New Zealand Certificate in Business (Administration and Technology) (Level 4)
  • New Zealand Certificate in Business (Accounting Support Services) (Level 4)
  • New Zealand Certificate in Business (First Line Management) (Level 4)
  • New Zealand Certificate in Business (Small Business) (Level 4)
  • New Zealand Certificate in Business (Introduction to Small Business) (Level 3)
  • New Zealand Certificate in Business (Introduction to Team Leadership) (Level 3)
  • Pathway into industry certifications or other Level 3 or 4 qualifications

Career Opportunities

  • Office administrator
  • Personal assistant
  • Office assistant
  • Receptionist
  • Word processor/data entry operator
  • Customer service support
  • Accounts receivable officer
  • Accounts payable officer
  • Support worker
  • Front line customer service role

Entry Criteria

Applicants must meet the following criteria:

  • 10 credits NCEA Level 1 Literacy and 10 Credits Level 1 Numeracy or evidence of equivalent study/work experience.
  • Students will be interviewed prior to enrolling on this programme. This enables staff to counsel students on intended workload and familiarise them with the programme content and facilities.
  • If the number of applicants is greater than the number of places on the programme, then applicants who meet the entry requirements are accepted in the order of submission.
  • Applicants for whom English is a second language must meet General or Academic IELTS 5 with no band score lower than 5 or NZQA approved equivalent.

Special Notes:

Special Entry may be granted where evidence exists that the applicant can successfully complete the programme.

Disclaimer

About the provider

Tai Poutini Polytechnic (TPP), based on New Zealand’s spectacular West Coast and with campuses in Wanaka, Christchurch and Auckland, offers students exciting opportunities to get a head start in their career or take the next step on their learning journey.

TPP offers popular study options that meet local employment needs and are tailored to help people get into real jobs in the community or get ahead in their chosen career. With two West Coast campuses, in addition to other New Zealand locations, TPP makes the most of the opportunities on its doorstep.

The institute’s popular Outdoor Education programmes teach technical, leadership and teamwork skills on West Coast rivers and mountains along with a Ski Patrol programme based in Wanaka that makes the most of the South Island’s world-famous ski fields. A base on the West Coast also allows Jade and Hard Stone Carving students to get right to the cultural and historic source of their material. Likewise, Civil Plant students prepare for jobs in the roading, forestry and mining industries on purpose-built work sites in Greymouth and Auckland, while agriculture students have the use of the TPP Reefton farm.

These are just some of TPP’s many popular full-time, part-time or short programmes, which include business, trainee chef, tourism and hospitality, carpentry, automotive and engineering. All programmes are focused on industry expectations and tutors enjoy strong relationships with local businesses so learning is relevant and useful to the market. The institute’s aim is to get students into real jobs in the community and help create better futures for everyone.

West Coast students also have the option of living in TPP’s own student accommodation facilities. A home away from home while you’re studying. Tai Poutini Village offers 58 individual rooms and shared facilities for students. Village staff provide you with a living environment which encourages and supports the educational mission of the Polytechnic, supporting students in their chosen programme of study, and helping them to develop personally, socially and culturally.

Our reputation for the quality of graduates is outstanding.

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