This course is not currently available.

Course details

New Zealand Certificate in Foundation Skills (Level 2) - Retail
NZQF Level 2

About the course

About this programme

This programme has a strong focus on customer service as well as literacy and numeracy, to prepare you to go straight into work in the retail sector.

Subjects covered will include:

  • Putting together a CV.

  • Appropriate personal presentation.

  • Providing an excellent service.

  • Communication in the business world.

  • How to promote products and services.

Core skills

The development of literacy, numeracy and information technology is embedded and applied throughout the learning experience. 
This programme gives you the chance to study in a supportive environment where you get the time and individual attention you need to achieve a level 2 qualification.

Entry requirements

All applicants must:

  • be at least 16 years old at the time the programme commences

  • be able to read, write, and communicate in English at a basic level

  • be physically able to complete the programme-specific outcomes.

Qualification gained

New Zealand Certificate in Foundation Skills (Level 2)

Entry requirements

*This course is not available to international students.

About the provider

NorthTec is part of Te Pūkenga – New Zealand Institute of Skills and Technology (Te Pūkenga). Te Pūkenga brings the Institutes of Technology and Polytechnics (ITPs) and the arranging training activities of certain Industry Training Organisations (ITOs) together to create a national network.

As one national network, Te Pūkenga will provide flexible, career-focused learning that fits around your life – on-the-job, on campus and online. Helping our people, our communities and our workforces grow and thrive together.

NorthTec has campuses and learning centres in Whangarei, Ngāwhā/Kaikohe, Kerikeri, Dargaville and Kaitaia. 

We’re transforming lives right here in Te Tai Tokerau, Northland so whether you imagine yourself as a chef, a nurse, or dream of getting a job in a trade, check out our over 100 programmes and enrol now for a brighter future.