New Zealand Certificate in Hotel Reception

The purpose of this qualification is:
* To provide competent employees for the hotel sector who are able to work as receptionists in a hotel.
* To provide for those individuals who are employed as experienced receptionists, a credential that will enhance their employment opportunities across a range of establishments in the hospitality sector.
* To establish standards of professional practice for experienced receptionists that can provide customers with confidence in the range of receptionist services provided in a hotel.

On-job training takes place in your workplace. It means that you, as an employee, gain essential skills and knowledge while doing your job.

You learn the specific skills for your job and career and, by upskilling in the real work environment, gain the know-how plus proven experience to solve problems, meet challenges and deal with tasks that you will face day to day.

You also get the satisfaction of earning while you learn, and gaining a national qualification.

We offer a full range of on-job training programmes, apprenticeships and quick online courses for the retail, hospitality, travel, tourism, museums and aviation sectors.

Our programmes are designed for people at every level of the business, from new entrant to supervisor and manager.

Our expert training advisors are also there to support you and your employer throughout the process from enrollment to assessment and successful completion of the programme.