NZ Certificate in Business (Administration and Technology) (Level 3)

Great administrators are at the heart of a well-run office and this programme gives you the skills you need to take on the responsibility.

This programme is ideal if you want to work in office administration.

It gives you the essential skills and knowledge to work or gain employment, in a wide range of supervised general office administration roles in a variety of sectors. These may include: receptionist, data entry operator, front line customer service role, call or contact centre operator, secretary or an office support worker.

The NZ Certificate in Business (Administration and Technology) (Level 3) is a full-time equivalent programme of study requiring the successful completion of four 15 credit courses to gain this qualification in less than six months. Every course is compulsory. All 15 credit courses are delivered over eight weeks per term, with full-time or part-time options available.

Graduates of this qualification will be able to:

• Provide administrative and general office services using business technologies to support everyday operational activities in an office environment.
• Process data, produce information, and perform financial calculations for business purposes.
• Work cooperatively within a team and contribute to the achievement of objectives.
• Select and apply customer service techniques to best meet stakeholder expectations.
• Behave professionally and ethically and in a socially and culturally responsible manner and apply personal and interpersonal skills to contribute to the performance of the office.

The purpose of this qualification is to provide Aotearoa New Zealand with people who have business administration and technology skills to work in a range of supervised general office administration roles. Graduates of this qualification will be able to operate business technologies and perform a range of administrative tasks, in accordance with ngā kaupapa o te Tiriti o Waitangi (the principles of the Treaty of Waitangi), and in a multi-cultural environment.

Possible job and career opportunities can include:

• Receptionist
• Data entry operator
• Front line customer service
• Call or contact centre operator
• Secretary
• Office support worker

Study pathways can include:

• NZ Certificate in Business (Level 4) specialising in areas such as Administration and Technology, Accounting Support Services, First Line Management, Small Business, Team Leadership or Project Management
• NZ Diploma in Business (Level 5) in which you can specialise in Leadership and Management, Accounting, Administration and Technology, Sales and Marketing, Human Resources or Project Management.
• Also, you could possibly pathway into the Bachelor of Business Studies or Bachelor of Computing Systems.

Academic Learning Services is here to assist you on your journey towards the successful completion of your studies at EIT | Te Pūkenga. Our aim is for you to become confident, competent and independent learners.

We have dedicated advisors who can assist with your learning.

Find out more:

Hawke’s Bay Campus